1) Our Customer Purchase orders can be mailed to info@north-holding.com

2) Every customer order goes through Price/ Agreed Payment Terms / Credit limit check

3) Our official receipts should be obtained for cash payments, otherwise, our company will not be responsible.

4) Coverage rates provided are indicative and generally as per Manufacturer’s Technical Data Sheet. Project specification should be considered prior to quotation

5) For Website orders, you will have an opportunity to check and correct any input errors in your orders until the point at which you submit your order by clicking the confirm order and pay (or similar) button on the check out page of our website. Please carefully check your order at each stage of the order process. Once you have clicked the confirm order and pay (or similar) button, you will need to pay for the Products you have ordered via the Website.

6) Your order is an offer to purchase from us. When you place an order with us (or otherwise offer to make a purchase from us), you do so in accordance with the terms of our agreement, subject to our acceptance of your order (or offer to make a purchase). If you place an order via our Website (or where we have otherwise stated that we will), we will send you an email acknowledging receipt of your order, together with your order number and details of the Product(s) you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.

7) Unless we have notified you that we do not accept your order (or offer to make a purchase) or you have cancelled it in accordance with our returns policy, we accept your order (or offer to make a purchase) as follows:

a) subject to clauses 6 & 7, where you place an order via the Website, we accept your order when the Products are despatched to you or at the point the Products are collected by you in store (as the case may be);

b) where you place an order via the Website for Products which are cut, made to measure or mixed to your requirements, or otherwise customised or made to your specifications, we accept your order seven days after the date of your order or when we start to cut, make, mix or customise those Products, whichever is earlier.

c) where you place an order via the Website for Products which are liable to deteriorate or expire, (such as chemicals and paints), we accept your order seven days after the date of your order or when we start to prepare the Products for delivery or collection, whichever is earlier.

d) where you place an order in store, we accept your order when we provide you with a sales advice confirming that the order has been placed and processed; and

e) when you place an order by telephone, we accept your order when we confirm that the order has been placed and processed.

8) We may choose not to accept your order (or offer to make a purchase) for any reason and we will not be liable to you or to anyone else in those circumstances. If we do not accept your order (whether in whole or in part) we will refund any monies paid in connection with that order (or that part of the order that we do not accept).

9) Our agreement is formed when we accept your order (or offer to make a purchase). The processing of your payment and acknowledgment of receipt of your order (whether by email, telephone or otherwise) does not constitute legal acceptance of your order.

10) If we accept your order, we have a legal duty to supply our Products in conformity with our agreement.

11) Collection terms:

a) Orders shall be placed 24 hours before collection

b) Orders received after 3pm will be treated as the next day’s order
CONTRACT TERMS, VARIATIONS AND REPRESENTATIONS

(a) In these conditions, "the Seller" means north-holding.com as may sell the Goods; "the Buyer" means the individual, firm, company or other party with whom the Seller contracts; "the Goods" means the Goods (including any installment of the Goods) which the Seller is to supply in accordance with these conditions; "the Services" means the whole or any part of the services which the Seller is to supply or carry out; "the Contract" means any contract under which the Seller provides Services and/or sells the Goods to the Buyer; "Supply" includes (but is not limited to) any supply under a contract of sale.

(b) No order in pursuance of any quotation or otherwise shall be binding on the Seller unless and until such order is accepted by the Seller. Any Contract made between the Seller and the Buyer shall be subject to these conditions and save as after mentioned no representative or agent of the Seller has authority to agree any terms or make any representations inconsistent with them or to enter into any contract except on the basis of them; any such term representation or contract will bind the Seller only if in writing and signed by an authorized signatory of the Seller.

(c) Unless otherwise agreed in writing by the Seller these conditions shall apply to the exclusion of any terms and conditions stipulated or referred to by the Buyer in his order or pre-contract negotiations or any inconsistent terms implied by law or trade custom, practice or course of dealing.

(d) Any general description contained in the Seller's catalogues or other advertising material shall not form a representation or be part of the Contract.

(e) Where the Seller has not given a written acknowledgment of the Buyer's order these conditions will nonetheless apply to the Contract provided that the Buyer has had prior notice of them.

(f) The Seller reserves the right to correct any clerical or typographical errors made by its employees at any time.

(g) In case of any disputes the law applicable would be based on the UAE Governing Law.