We take our customer's privacy seriously and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Platform (as defined in the Terms of Use) and browse without having to provide personal details. During your visit to the Platform you remain anonymous and at no time can we identify you unless you have an account on the Platform and log on with your user name and password.

northgroup.com respects your privacy and is committed to providing 'Industry Standard' level of security and privacy regarding the collection, storage, transmission and use of the customer's personal information through the Portal by maintaining strict policies and security controls. Personal information may be collected through the submission of requests, online transactions and through the use of other online tools. If you have additional questions, any comments, suggestions or complaints, regarding the privacy and security of your personal information, please contact us on compliance.

When you create your account, or otherwise provide us with your personal information through the Platform, the personal information we collect may include yours:

Delivery Address

Contact Number
Mobile Number
Date of Birth
Gender

You must only submit to us, our authorised agent or the Platform, information which is accurate and complete and not misleading and you must keep it up to date and inform us of changes (more information below). We reserve the right to request for documentation to verify the information provided by you. We will only be able to collect your personal information if you voluntarily submit the information to us.

We reserve the right to disclose the personal information we collect outside Northgroup.com's group of companies if:

it is needed by our agents, advisors or others involved in running accounts and services for you or for collecting what you owe to us
the law or public interest permits or requires it

we need to provide it to a third party in anticipation of or following a sale, merger of the whole or any part of the Northgroup.com group companies or in the course of a joint venture.
As per privacy protection and information security policy, northgroup.com never requests its customers to disclose the credit card information, user ID, login and transaction passwords or any such information through e-mails. Any e-mail or written communication received by the customer, which appears to have been sent from northgroup.com seeking a customer's personal and confidential information, should not be answered and northgroup.com should be advised. All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. We will not pass any debit/credit card details to third parties.

We takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, we cannot guarantee the security of any information that is disclosed online. We are not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
Further, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from the Platform; improve the layout and/or content of the pages of the Platform and customise them for users; identify visitors on the Platform; carry out research on our users' demographics and behaviour; provide you with information we think you may find useful or which you have requested from us, including information about our or third party sellers' products and services, provided you have indicated that you have not objected to being contacted for these purposes;

When you register an account with us or otherwise provide us with your personal information through the Platform, we will also use your personal information to send you marketing and/or promotional materials about our or third party sellers' products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies; and In exceptional circumstances northgroup may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, for law enforcement purposes, or for fulfillment of legal and regulatory requirements and requests.;

northgroup.com may share your personal information with third parties and our affiliates for the abovementioned purposes, specifically, completing a transaction with you, managing your account and our relationship with you, marketing and fulfilling any legal or regulatory requirements and requests as deemed necessary by northgroup. In sharing your personal information with them, we endeavor to ensure that the third parties and our affiliates keep your personal information secure from unauthorised access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the abovementioned purposes.

The collection of personal information online is designed to assist northgroup.com in providing you with the Third Party Products and Services you want and need. All personal information collected and stored by northgroup.com is used for specific business purposes to protect and administer your accounts and transactions, to comply with the relevant laws and regulations of the United Arab Emirates, and to help northgroup.com better understand your needs in order to design or improve our products and services. Once received by northgroup.com, only northgroup.com's approved personnel may open and process any personal information you provide to the site. In addition, northgroup.com requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process customer transactions; if the customer requests it; the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or in conjunction with joint marketing agreements we have entered into. northgroup.com does not provide account or personal information to other companies for the purpose of independent telemarketing or mail marketing.
If you believe that your privacy has been breached by northgroup or if you would like to report any suspicious messages, please contact us immediately.

northgroup.com or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use the Services and/or access the Platform.

When you visit northgroup.com, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

• Your computer's IP address
• Browser type
• Webpage you were visiting before you came to our Platform
• The pages within the Platform which you visit
• The time spent on those pages, items and information searched for on the Platform, access times and dates, and other statistics.

This information is collected for analysis and evaluation to help us improve the Platform and the services and products we provide.

Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a device or browser and help us to personalize the content to match your preferred interests more quickly, and to make our Services and Platform more convenient and useful to you.

Web beacons are small graphic images that may be included on our Service and the Platform. They allow us to count users who have viewed these pages so that we can better understand your preference and interests.

northgroup.com ensures that all information collected will be safely and securely stored. Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your northgroup.com password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to us. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.

YOU ACKNOWLEDGE AND AGREE THAT northgroup.com HAS THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT OR OTHER AUTHORITIES OR THE RELEVANT RIGHT OWNERS, IF WE HAVE REASONABLE GROUNDS TO BELIEVE THAT DISCLOSURE OF YOUR PERSONAL INFORMATION IS NECESSARY FOR THE PURPOSE OF MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST US FOR THE DISCLOSURE OF YOUR PERSONAL INFORMATION IN THESE CIRCUMSTANCES.